Christmas Delivery Info
Last Order Date for Christmas Delivery
Orders placed before the below dates & times are guaranteed despatch in time for Christmas.
- Monday 18th December (Made to Order Products) - Standard Delivery option at checkout
- Wednesday 20th December, 3pm (Stock products) - Next Day Delivery option at checkout
'Stock' & 'Made to Order' stock profile identifiers are marked on product pages. Any orders placed after the 'Last Order Date for Christmas' stated above will be dispatched up until the final despatch date of Friday 22nd December on their respective courier but cannot be guaranteed delivery in time for Christmas.
Opening Times over the Christmas Period
rucomfy will be closed from Saturday, December 23rd, reopening Tuesday, January 2nd to give all of our staff a hard-earned rest over the Christmas period! All orders placed after December 22nd will be dispatched starting January 2nd in ascending order date on their respective delivery service.
Our carriers will be operating a limited service during the festive period, and we apologise for any inconvenience caused.
Delivery To Out of Area Postcodes
Please be aware, that Next Day Delivery is not available to out-of-area postcodes. We ask that all affected customers consider this when placing their order & take into account the previously stated "Last Order Dates Before Christmas". Please Click Here to view the complete list of out-of-area postcodes affected.
Merry Christmas & a Happy New Year to your family from ours at rucomfy!
Delivery to Mainland UK
Please see below the delivery options available for Mainland UK postcodes. The cost & availability of these options are subject to multiple factors, including but not limited to: demand, stock availability, courier availability/congestion & adverse weather.
Next Day Delivery
Order before 12 noon Mon-Fri for same-day despatch, when selecting Next Day at checkout. Orders placed after 12 noon on Friday, or over a weekend will be dispatched on the next working day.
Our Next Day Delivery service is available on stocked items to Mainland UK. When a next-day option is not available, an express delivery option will take its place. The cost & availability of this service can vary throughout the year.
*Unfortunately our couriers cannot guarantee their Next Day services, however, they do have a 99% success rate. We can guarantee that your order will be despatched on time, on a Next Day service, giving your order the best chance to be delivered on time.
Our express delivery service is available on our stock items, where next day is not. Through this service we aim to get your product to you as quickly as possible, usually 2-3 working days.
Free Standard Delivery
Free standard delivery is available on our made to order and personalised items and will usually be delivered within 3-4 working days.
In some instances, personalised orders may need an additional day to despatch but we would always contact you in this instance.
Please note: If your order consists of both stock and made-to-order items your delivery option will revert to our standard delivery options.
Out Of Area Delivery
Please see below the delivery options available for out of area postcodes. The cost & availability of these options are subject to multiple factors, including but not limited to demand, stock availability, courier availability/congestion & adverse weather.
Out of Area Postcodes
Due to courier restrictions, there is a surcharge per parcel for deliveries to Scottish Highlands & Islands. The final cost will be calculated at checkout.
We class the following postcode as out-of-area and a delivery surcharge will apply at checkout.
Scottish Highlands & Islands - AB31-35, AB41-54, AB36-38, AB55-56, FK17-21, HS1-9, IV (ALL), KA27, KA28, KW0-14, KW15-17, PA20-78, PH15-18, PH19-29, PH32-33, PH45-48, PH30-31, PH34-44, PH49-99, ZE (ALL)
Isle Of Wight -
Northern Ireland - All BT postcodes,
Jersey - All JE postcodes,
Guernsey - All GY postcodes,
Isle of Man - All IM postcodes,
Scilly Isles - TR21-25
Our express delivery service is available on our stocked items and incurs a surcharge (calculated at checkout). Your order will usually be delivered within 3-5 working days.
Made to Order Products
Our standard delivery is available on all our ranges including made to order and personalised items and will usually be delivered within 4-7 working days.
Bank Holidays & Other Delivery Information
rucomfy is closed on Bank Holidays. Any orders taken before, on or after a Bank Holiday will not be processed until the next working day and will be delivered as per the delivery option chosen at checkout.
Due to courier restrictions, some of our larger bean bags will be sent in multiple parcels. However, it is quick and easy to fill your bean bag cover, just follow the instructions on your packing slip or view our assembly page!
please contact us if you have any queries or want to clarify what postage you must pay.
Delivery Issues (DPD Only)
Contact DPD Directly via WhatsApp if you have any issues regarding the delivery of your order. For example, you’re missing parcels, wondering when your delivery slot is or your parcel says it has been delivered but you are unsure where.
Please make sure you have your consignment number and your postcode handy. Contact DPD via WhatsApp
Delivery to ROI
For delivery to Republic of Ireland please visit www.rucomfybeanbags.ie
Delivery to EU and the rest of the world
For delivery to EU and Rest of the World please contact us