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Phone: 0845 521 9336  
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Severe weather alert



Your order has been despatched and is currently at your local DPD Depot but Severe weather conditions and a number of road closures continue to disrupt deliveries across the country. Despite these conditions, DPD will attempt delivery and collection wherever possible. Please remember that while specific roads may be accessible, the journey to them may not. We will carry on attempting deliveries tomorrow, Thursday 24th December. As a result of the delivery backlog caused by the bad weather we will now open on Saturday 26th December and make deliveries between 9am and 1pm. Customers are welcome to collect their parcels from their local depot on Thursday 24th December up to 7pm, and on Saturday 26th December between 9am and 1pm. It is important you telephone us first on 0845 9 505 505 so that we can ensure your parcel is available to collect from the depot. Currently we are experiencing very high call volumes so should you need to call us please be patient and keep trying. When collecting your parcel you will need to have photographic identification such as a passport or driving licence. Please accept our sincere apologies for the inconvenience this may cause and we thank you for your patience and understanding.