Delivery Information
Christmas Delivery Info
Last Order Date for Christmas Delivery
Orders placed before Monday 18th December & times are guaranteed despatch in time for Christmas.
Any orders placed after the 'Last Order Date for Christmas' stated above will be dispatched up until the final despatch date of Friday 22nd December on their respective courier but cannot be guaranteed delivery in time for Christmas.
Opening Times over the Christmas Period
rucomfy will be closed from Saturday December 23rd, reopening Tuesday January 2nd to give all of our staff a hard-earned rest over the Christmas period! All orders placed after December 22nd will be dispatched starting January 2nd in ascending order date on their respective delivery service.
Our carriers will be operating a limited service during the festive period, and we apologise for any inconvenience caused.
Merry Christmas & a Happy New Year to your family from ours at rucomfy!
Delivery to Ireland
Please see the below delivery options available for Ireland. The cost & availability of these options are subject to multiple factors, including but not limited to: demand, stock availability, courier availability/congestion & adverse weather.
Express Delivery
Our express delivery service is available on our stocked items. Through this service, we aim to get your product to you as quickly as possible, usually 3-5 working days.
Free Standard Delivery
Free standard delivery is available on our made-to-order and personalised items and will usually be delivered within 4-7 working days. In some instances, personalised orders may need an additional day to despatch but we would always contact you in this instance.
Please note: If your order consists of both stock and made-to-order items your delivery option will revert to our standard delivery options.
Import & Custom Charges
The one-time fee covers all your import customs charges and taxes (as applicable to your country) ensuring your item is delivered to your door with No Extra or Hidden Charges.
Bank Holidays & Other Delivery Information
Bank Holidays
rucomfy is closed on UK Bank Holidays. Any orders taken before, on or after a Bank Holiday will not be processed until the next working day and will be delivered as per the delivery option chosen at checkout.
Multiple Parcels
Due to courier restrictions some of our larger bean bags will be sent in multiple parcels and may be delivered on different deliveries. However, it is quick and easy to fill your bean bag cover up, just follow the instructions on your packing slip!
If you have any queries, or would like to clarify what postage you are required to pay then please contact us .
Manage your Delivery (DPD Only)
Contact DPD Directly via their contact page if you have any issues regarding the delivery of your order. For example, you’re missing parcels, wondering when your delivery slot is or your parcel says it has been delivered but you are unsure where.
Please make sure you have your consignment number and your postcode handy.
Delivery to United Kingdom
For delivery to the whole of the UK and Northern Ireland, please visit www.rucomfybeanbags.co.uk
Delivery to other EU Countries and ROW
For delivery to the rest of the EU and Rest of the World please contact us contact us