CORONAVIRUS UPDATE 5th of November 2020
In line with government guidance we will remain open throughout the national lockdown and continue to maintain our high levels of on time dispatch ensuring you will get your products and Christmas gifts in time for Christmas.
Due to this year's unprecedented times, we have extended our returns policy. Any orders delivered between October 1st and December 31st (inclusive) are returnable until January 31, 2021. Please see our returns page for full details.
We will continue to stay open, take and process any online orders. We offer our FREE delivery service on all our items and express options for those needing items a little quicker. For up-to date delivery options please see our delivery page.
KEEP IN TOUCH
We would like to reassure everyone we are taking Covid-19 seriously and have strict measures in place, here are just a few examples…
Increased hand washing and providing hand sanitiser in multiple locations in addition to washrooms.
rucomfy staff all play a part in keeping our offices and work spaces clean and hygienic by following a daily, in depth cleaning schedule.
Using back-to-back or side-to-side working (rather than face-to-face) whenever possible, reducing the number of people each person has contact with by using ‘fixed teams or partnering’ (so each person works with only a few others). Where people cannot be 2m apart, we have done everything practical to manage transmission risk.
Reducing movement within buildings and sites, encouraging use of radios or telephone and cleaning them between use, staff are to stay in their own designated work area and encourage staff to stay on-site during working hours.
Due to the current pandemic, we have had to source fabric from various suppliers so fabric shades may vary, if you require a certain shade please request a free fabric sample to see a true colour.